Systems Administrator

Glen Burnie, MD | Full-Time

Black Fox is an equal opportunity employer information technology and emergency management firm headquartered in Columbia, Maryland. Since its inception, Black Fox has been a recognized leader in the development and implementation of information management and solutions. We depend on a diverse team of talented staff to design, develop, and deploy information solutions for our clients.

Black Fox is accepting applications for an Systems Adminstrator. This position will support ongoing operations for a state level government agency in Glen Burnie, Maryland.

Duties:

  • Migrate Task Sequence from Windows 7 to Windows 10.

  • Patch Management, Deployment of monthly Microsoft and third-party patches via SCCM.

  • Exp with Active Directory, Windows Servers 2012 R2 and 2016, SQL Servers, IIS Web Servers.

  • Creating, manage and troubleshooting of GPO’s.

  • Exp with ForeScout CounterACT and Nexpose Vulnerability Management.

  • Exp with Backup Management solution (System Center Data Protection Manager)

  • Monitor and coordinate all data system operations, including security procedures, and liaison with end users.

  • Ensure that necessary system backups are performed, and storage and rotation of backups is accomplished.

  • Monitor and maintain records of system performance and capacity to arrange vendor services or other actions for reconfiguration and anticipate requirements for system expansion.

  • Assist managers to monitor and comply with State data security requirements.

  • Coordinate software development, user training, network management and minor installation and repair of equipment.


Education

  • An associate degree from an accredited college or university in Computer Science,
    Information Systems, Business or other related technical discipline.

  • A Bachelor’s Degree in one of the above disciplines equals one-year specialized and two (2) years general experience. An additional year of specialized experience may be substituted for the required education.

 

General Experience

  • Two (2) years of experience in a computer-related field.

 

Specialized Experience

  • One (1) year of experience administering multi user, shared processor systems and data communications networks.

 

Responsibilities and Tasks

  • Monitor performance of physical and virtual servers, server clusters, and databases (SQL and Oracle) to proactively identify and fix potential issues and optimize the configuration.

  • Verify system backups are complete and not corrupted.

  • Perform backups of all application data on a daily/weekly/monthly basis, including tape changes and cleaning tape drives.

  • Add, change or delete user groups and accounts including network, internet, share drive, and application access.

  • Provide customer service by answering user questions and providing guidance on system operation.

  • Troubleshoot and fix hardware and software issues.

  • Schedule functions such as scheduling backups and deploying software.

  • Setup and maintenance of automatic aging, archiving processes, and file imports from various sources.

  • Use automated tools to monitor operating systems to ensure optimal configuration and make adjustments as necessary.

  • Use automated tools to monitor performance of physical and virtual servers and server clusters to proactively identify and fix potential issues and optimize the configuration.

  • Use automated tools to monitor integrity of the systems and perform preventive maintenance and tuning of all servers and peripheral hardware.

  • Monitor available RAID on systems and optical jukebox space to proactively identify and fix potential issues and optimize the configuration.

  • Submit Service Requests (SR’s) and/or Change Requests (CR’s) for any new work to be done in any development, test or production environment.

  • Create or respond to Service Requests (SR’s) and/or Change Requests (CR’s) to fix any problems identified in a development, test or production environment within the SLA defined in this TORFP.

  • Coordinate with vendors to address warranty-related issues with hardware/software. The TO Contractor shall handle problem until resolved. The TO Contractor may work with several vendors to resolve issues.

  • Coordinate system outage communications with MVA Business Units for system revisions, power outages, software upgrades and fixes.

  • Configure application software to meet business requirements.

  • Test and install software patches, hotfixes, service packs and upgrades on servers to ensure client application compatibility of upgrades with existing system configuration prior to upgrade.

  • Research, evaluate and recommend new technologies to meet changing business needs.

  • Document problems with software and hardware in Maximo Service Desk application including service-related requests such as software/hardware installations or other non-emergency requests.

  • Perform exception processing including identifying, reporting and documenting any system problems. Perform analysis to determine if the problem is user or system error.

  • Reboot servers as necessary to correct performance issues.

  • Monitor load on each of the servers and make recommendations for upgrades as necessary.

  • Perform component calibration including monitor and adjust component configuration with documented values.

  • Perform standard Windows server domain administration including, but not limited to, creating, maintaining, deleting user accounts, group directories, and applying security and group policies.

  • Analyze and correct issues found as a result of security vulnerability scans or penetration tests.

  • Install, configure, and upgrade physical and virtual managed servers and workstations.

  • Convert physical servers to virtual server as needed.

  • Evaluate and recommend hardware and software upgrades.

  • Test the restore process from system backups on a quarterly basis.

  • Modify the scheduling features within Windows Server Update Service to deploy Microsoft’s monthly patches for the DLS application.

  • Configure local policy settings on Windows servers and workstations.

  • Install, configure and update SAN arrays.

  • Configure and troubleshoot HP’s UPS 2200 with an extended battery module.

  • Setup an executable as a service.

  • Create scripts using Visual Studio 2008/2010 and future versions to deploy files to servers and workstations.

  • Use Active Directory to configure administrative templates.

  • Use Active Directory to create GPOs for security lockdowns.

  • Use Active Directory to create GPOs for installation of software.

  • Deploy software using Microsoft SCCM.

  • Setup software for use in SCCM software store.

  • Provide support for implementing system changes due to legislative mandates (a non-recurring duty).

  • All other system administration tasks as assigned.

 

Demonstrated knowledge of:


a) Windows Server 2012/2016
b) Windows 2012/2016 Core Operating System
c) Microsoft System Center Operations Management software
d) Microsoft Active Directory
e) Windows 2012/2016 local policy settings
f) Dynamic Host Configuration Protocol
g) Microsoft Hyper-V
h) VMWare
i) GPO management
j) Distributed File Systems
k) Storage Area Networks
l) LAN Desk
m) DNS management
n) DLT and LTO tape library technologies
o) Disk-to-disk backup technologies
p) Microsoft Cluster Services
q) Virtual Desktop Infrastructure (VDI)
r) Windows 7/10 Operating Systems
s) Redgate and Ignite Performance Monitoring Tools
t) McAfee and Symantec Anti-Virus and Malware
u) Data Loss Prevention (McAfee)
v) QRADAR Security and Event Information Management Tool
w) Amazon Web Services
x) Hyperconverged Systems

 

  • Five years’ experience within the past 7 years of prior experience using the tools and technologies listed above.

Location:

Glen Burnie, Maryland

 

To Apply:

Please email a cover letter (optional), resume (less than 4 pages), and 3 references to hr@blackfoxgroup.com. Please include these materials in a single .pdf (Adobe Acrobat) attachment with your name included in the .pdf file name. Also, please include the words, “Systems Adminstrator” in the subject line of your email.

Applicants selected for interviews will be contacted via email.

Black Fox is a solutions firm that helps organizations solve problems through information technology, innovation, risk management, finance management and strategic planning.

6751 Gateway Drive, Suite 348

Columbia, MD 21046

Phone: 202.499.4360 ext 100

Fax: 202.499.4219

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